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Covid 19 Updates

Shaws Department Stores – Covid-19 Policy

Face Coverings Policy

The following policy supports the guidelines given by the government to help prevent the spread of Covid-19. Our main priority is to provide a healthy and safe shopping environment for our customers and also to provide a healthy and safe workplace for our people. In line with government policy, the wearing of face coverings is mandatory in all of our stores. We understand and recognise our duties under the Equal Status Acts 2000-2018 that some of our customers and staff may be exempt from wearing a face covering on medical grounds. We will continue to review the government Covid-19 guidelines on a regular basis in line with government advice and the ever changing Covid-19 environment. Please be aware, our in-store team are within their rights to decline to admit and/or serve anyone not wearing a face covering unless you are medically exempt. As employers we have a duty of care to our team and are supportive of their decision in this regard.

We would like to thank you for your continued loyalty and understanding.

Policies we have implemented in store for the safety of our customers and staff:

• Facilities available to clean and sanitise baskets between uses.
• Hand sanitisers placed at different stations throughout the stores.
• Clear floor markings are placed throughout the store to remind customers to social distance while shopping.
• Posters and instore tannoy systems remind customers and staff to maintain social distancing measures.
• We request that all customers wear face coverings while shopping unless you are medically exempt.
• Staff practicing social distancing on the shop floor.
• Additional staff cleaning of critical contact areas.
• Perspex screens have been put in place at every till point.
• We encourage customers to use contactless payment rather than cash.
• There are shopping times for vulnerable people, such as the elderly 10am-11am daily. Customers of all ages are welcome into the store during this hour but we ask if you are not in this vulnerable category that you chose another time to shop if possible.
• Our fitting rooms remain closed to reduce the risk of spreading Covid-19.
• Our bra fitting service is currently unavailable; this is to protect our staff and customers. This situation will be continually reviewed in accordance with Government guidance.
• We have introduced a booking system in our Carlow store where you can schedule a Children’s Footwear Appointment. Click on the following link https://shaws-department-stores.reservio.com/ to arrange this.
• We provide face coverings for our staff and continue to recommend the HSE guidelines in order to help stop the spread of Covid-19.

Shaws Gift Cards

A Shaws Gift Card is the gift that makes everyone happy, every time. Gift cards sold online can only be redeemed instore.